Any questions?
Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Pendstar 200W Pulse Laser Cleaning & Rust Removal Machine
Pendstar 200W Pulse Laser Cleaning & Rust Removal Machine
- Cooperated with 30+ Brands (RAYCUS, BOCHU, MAX, WSX, etc)
- 100% Original, Brand New & Latest Models
- Fast Support with 2-Hour Response, 24/7
- 15 Global Service Hubs with Fully Stocked Ventory
- Local Support Teams across the USA, Germany, Italy, Turkry, Brazil and more.
Core Features & Benefits
✔️ Ergonomic Handheld Design
The industrial-grade handheld system boasts a compact structure (339450163mm, roughly the size of A3 paper), providing unmatched workshop flexibility. Its integrated air-cooling system eliminates the need for external equipment, while the 3/5/10m optional fiber lengths offer adaptable operation ranges for various environments.
✔️ Nanosecond Pulse Laser Technology
Driven by the Baison intelligent control system and a 1064nm high-precision fiber laser, this device delivers a peak power of 200W with 1.6mJ ultra-high single-pulse energy for micron-level precision. The adjustable pulse frequency (20-200kHz) and stepless power modulation (10%-100%) ensure optimal performance across various applications—from cultural heritage restoration to industrial mold cleaning.
✔️ Intelligent Material Adaptation
The preloaded multi-material cleaning profiles automatically adjust pulse frequency and energy parameters to perfectly match different substrates like titanium alloys, aluminum alloys, and hot-rolled steel. This advanced system ensures zero substrate damage while improving cleaning efficiency by over 90%.
✔️ Class IV Safety Compliance
This system complies with IEC 60825-1 laser safety standards. It includes dual emergency stop protection, real-time temperature monitoring, and optical shielding, ensuring full safety during operation. Additionally, professional PPE kits are provided for complete operational safety.
Applications
Industries
- Mold Manufacturing
- Automotive Components
- Rail Transportation
- Power Equipment
- Cultural Heritage Restoration
- Precision Machining
Typical Uses
- Mold Release Agent Removal
- Oxidation Layer Stripping on gears, rails, and pistons
- Pre-weld Treatment for aluminum alloys
- Non-destructive Cleaning of titanium components
- Historical Stonework Conservation
Technical Specifications
| Parameter | Specification |
|---|---|
| Laser Type | Nanosecond pulsed fiber laser |
| Peak Power | 200W |
| Pulse Energy | 1.6mJ (max single pulse) |
| Frequency Range | 20-200kHz |
| Cooling System | Integrated air-cooling |
| Power Supply | AC200V±15%, 50/60Hz |
| Weight | 15.5kg (with accessories) |
Summary
This handheld laser cleaning system combines cutting-edge nanosecond pulse technology with ergonomic design, making it the perfect tool for industries requiring precision cleaning. With its intelligent material adaptation and compliance with safety standards, it delivers effective, non-destructive cleaning for a wide range of applications—from mold release agent removal to historical restoration.
Return & Refund
At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.
1. How to Initiate a Return
The return process varies depending on your order status. Follow the steps below to initiate a return:
1.1 Order Placed but Not Shipped
- Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
- Step 2: We will attempt to cancel your order and process a refund.
- Important: Do not initiate a bank refund, as this may incur fees and delay the process.
1.2 Order Delivered
- Step 1: Email us at [info@pendstar.com] to request a return authorization.
- Step 2: Once approved, return the product to the address provided.
- Note: You are responsible for return shipping costs and applicable service fees (see Section 2).
2. Return & Refund Conditions
To qualify for a return and refund, your product must meet the following conditions:
2.1 Eligibility
- Returns must be initiated within 15 days of delivery.
- Products must be in their original condition, including packaging and accessories.
- A valid receipt or proof of purchase is required.
2.2 Service Fees
Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.
| Product Condition | Machine | Accessories & Consumables |
|---|---|---|
| Not Packed, Not Shipped | 4.4% | 4.4% |
| Packaged, Not Shipped | 10% | 20% |
| Shipped, Unopened | 20% | 25% |
| Opened, Unused | 30% | 50% |
| Opened, Used | 50% | 80% |
2.3 Important Notes
- Laser Services: Non-refundable once delivered.
- Stand-Alone Consumables: Not eligible for return.
- Bank Charges: Any fees incurred during the refund process will be deducted.
- No Exchanges: We do not offer product exchanges.
3. Refund Processing Timeline
To ensure a smooth refund process:
- Include a packing list, order number, and customer name in the return package.
- If returning the product yourself, email us the tracking number at [info@pendstar.com].
Once we receive the returned product:
- Inspection: We will inspect the product within 3-5 business days.
- Approval: If approved, you will receive a confirmation email.
- Refund: Refunds are processed within 10-15 business days after approval.
Note: If you do not receive your refund after this period, contact your bank or card issuer.
4. Disclaimer
- Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
- Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
- No On-Site Returns: All returns must be mailed; we do not accept in-person returns.
5. Questions?
If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!
Payment & Taxes
At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.
1. Accepted Payment Methods
We offer secure and flexible payment options:
1.1 PayPal & Credit Cards & Shopify Payment
- ✅ PayPal: Instant processing with buyer protection.
- ✅ Credit/Debit Cards: Visa, Mastercard, American Express.
- ✅ Shopify Payment
If your payment is declined:
- Check spending limits: Contact your bank to confirm transaction approval.
-
Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.
2. Customs Duties & Taxes
Taxes depend on your location and order value.
2.1 Orders Shipped from China
- Responsibility: Import taxes/duties are regulated by your country’s laws.
- Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.
-
Action Required: Contact local customs for exact fees.
2.2 Orders Shipped from US/DE/UK Warehouses
- Tax-Inclusive Pricing: VAT is included in product prices.
- No Additional Fees: No taxes due upon delivery.
2.3 Regional Tax Rules
| Region | Order Value Threshold | Tax Policy |
|---|---|---|
| European Union | ≤ €150 | VAT collected at checkout. No fees upon delivery. |
| > €150 | Import VAT + duties charged by local customs. | |
| United Kingdom | ≤ £135 | VAT collected at checkout. |
| > £135 | Import VAT + duties paid by recipient. | |
| USA | All orders | No import taxes for orders under $800 (de minimis value). Higher values may incur duties. |
3. Shipping Options & Delivery
3.1 Global Shipping
- From China: 5-10 business days (DHL/FedEx).
- From US/DE/UK: 2-5 business days.
3.2 Tracking & Support
- Receive a tracking link via email once shipped.
- Delays? Contact [info@pendstar.com] for real-time updates.
4. FAQ
Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.
Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.
Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.
5. Contact Us
For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).
What payment methods do you accept?
Can I cancel or change my order before it is shipped?
Do you ship internationally?
What's the returns policy?
Need help? Visit FAQs or Contact us now.