The laser parts market can be tricky—some suppliers sell refurbished or outdated components at lower prices. While we do offer budget options, we prioritize new, genuine, and latest-model-year parts to ensure peak performance and customer satisfaction. Quality is our commitment.

Absolutely! We’ll tailor a maintenance package based on your machine’s power, configuration, and usage. If you’re unsure about the details, our engineers can schedule a remote video call to assess your needs and provide a personalized solution with a quote.

If you know the issue, we’ll provide a solution based on your description. For remote support (email, chat, or video), the technical consultation fee is $50/hour. For on-site repairs, we’ll evaluate the location and issue to provide a cost estimate.

Pro tip: If your machine is under warranty, contact your supplier first to save costs.

Our training is divided into 3 stages, available online or on-site. For those aiming to become professional operators or service providers, we highly recommend hands-on, in-person training. Topics include:

• Basics: Machine operation and safety protocols.
• Troubleshooting: Common issues and solutions.
• Advanced Techniques: Optimizing performance and precision.