Precitec ProCutter Thor Laser Head

Precitec ProCutter Thor Laser Head

  • Cooperated with 30+ Brands​ (RAYCUS, BOCHU, MAX, WSX, etc)
  • 100% Original, Brand New & Latest Models
  • Fast Support with 2-Hour Response, 24/7
  • 15 Global Service Hubs with Fully Stocked Ventory
  • Local Support Teams​ across the USA, Germany, Italy, Turkry, Brazil and more.
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Precitec ProCutter Thor Laser Cutting Head: Unmatched Stability & Durability for Medium/Thick Plate Cutting

Achieve consistently superior laser cutting results on medium and thick plates with the Precitec ProCutter Thor. Engineered for maximum process stability, dust protection, and ease of maintenance, this cutting head delivers exceptional quality and cost-efficiency for demanding industrial applications.

Key Advantages:

  • Industry-Leading Process Stability: Experience drift-free operation thanks to an ultra-stable distance sensor system. This guarantees precise standoff control even at high accelerations, enabling right-angled end faces with minimal burr formation.
  • Superior Cutting Quality & Flexibility: The high-dynamic focusing system dramatically reduces non-productive time. Effortlessly switch between cutting different material types and thicknesses with pinpoint accuracy and maintain excellent cut quality consistently.
  • Revolutionary Dust Protection & Longevity: Our patented "Dust-Free Back" design is a game-changer. The rear section of the cutting head remains the cleanest area within your entire cutting system, safeguarding critical optical components like the protective lenses and collimator for extended service life. The integrated shell ensures maximum dust-proofing.
  • Dramatically Lower Service Costs & Downtime: Maintenance is simplified and accelerated. The innovative design allows for quick, easy inspection, servicing, and replacement of core optical components – cutting maintenance time by up to 50%.
  • Optimized Component Protection: Strategically placed protective lenses shield vital optics at the cutting head's lower section and fiber interface, significantly extending their operational lifespan.
  • Technical Specifications:
  • Maximum Laser Power: 20 kW
  • Collimating Focal Length: 100 mm
  • Focusing Focal Length: 200 mm
  • Numerical Aperture (NAmax): 0.13
  • Dimensions (W x D): 137 mm x 185 mm
  • Vertical Focus Adjustment Range: +20 mm to -35 mm

Why Choose the ProCutter Thor?

The Precitec ProCutter Thor sets the benchmark for reliable, high-precision laser cutting of medium and thick plates. Its unmatched combination of the patented Dust-Free Back design, exceptional process stability from the drift-free sensor, rapid focusing response, and significantly reduced maintenance requirements translates directly to higher productivity, lower operating costs, and superior cut quality. Experience the leader in durable, high-performance laser cutting heads.

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.

1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.

4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.

1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • ✅ PayPal: Instant processing with buyer protection.
  • ✅ Credit/Debit Cards: Visa, Mastercard, American Express.
  • ✅ Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.

  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.

2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.

  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.

5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.