• Friendess FSCUT8000A Laser Cutting Control System

Friendess FSCUT8000A Laser Cutting Control System

Friendess FSCUT8000A Laser Cutting Control System

  • Cooperated with 30+ Brands​ (RAYCUS, BOCHU, MAX, WSX, etc)
  • 100% Original, Brand New & Latest Models
  • Fast Support with 2-Hour Response, 24/7
  • 15 Global Service Hubs with Fully Stocked Ventory
  • Local Support Teams​ across the USA, Germany, Italy, Turkry, Brazil and more.
The FSCUT8000A PLUS+ is a revolutionary bus system meticulously crafted for high-power applications. With its remarkable support for customization, automation, and informatization solutions, it has firmly established itself as the cutting-edge EtherCAT laser cutting control system in the market. Tailored to meet the exacting demands of high-end laser cutting CNC machine tools, it represents the forefront of technological innovation in the field.

Technical Data

Model FSCUT8000A Plus+
Bus system EtherCAT
AIO HyPanel2_IAC2822W3
Terminal board BCL4568E
Remote control WKB-V6H
Adaptation software HypCut 2D cutting software
Ethernet Cable LAN-0.3X; LAN-1X; LAN-3X
Power requirements 24V DC/2A
Working environment Temperature: 0-60°C; Humidity: 10%-90% (no condensation)

Outstanding Product Features

  • 9-Stage Piercing: This advanced feature significantly enhances the piercing capability on thick plates. It is designed to handle even ultra-thick plates with ease, ensuring precise and efficient piercing operations. In industries such as heavy machinery manufacturing and large-scale metal fabrication, where working with thick materials is common, this feature is invaluable for achieving accurate and clean starting points for the cutting process.
  • Slag-Free Cutting: By optimizing the performance of both inner and outer contour cutting, the slag-free cutting feature of the FSCUT8000A PLUS+ ensures a superior cutting quality. It gently terminates the processing according to cutting techniques, resulting in a smooth inner contour and an intact outer edge. This not only improves the aesthetic appeal of the finished product but also reduces the need for additional post-processing to remove slag or burrs.
  • Smooth MicroJoint: Enabling seamless batch unloading, the smooth microjoint feature simplifies the post-cutting handling process. The smooth cutting section and effortless unloading contribute to a highly efficient production workflow. In mass production settings, where time is of the essence, this feature helps to minimize downtime and increase productivity.
  • Auto Recut: With a focus on stable and efficient cutting, the auto recut feature is a game-changer. When the real-time in-head sensor detects plasma, the system automatically initiates a recut, ensuring that any incomplete or substandard cuts are immediately corrected. This maintains the consistency and quality of the cutting process, reducing the likelihood of rework and improving overall production efficiency.
  • Cutting Path Monitor: Utilizing the BLT internal sensor, the cutting path monitor provides real-time insights into the cutting quality. It continuously monitors the cutting process and adjusts parameters as needed to optimize performance and efficiency. This proactive approach to quality control helps to prevent errors and ensures that the cutting operations are carried out with the highest level of precision.
  • Smart Piercing: The smart piercing feature is designed to enhance both the quality and efficiency of the piercing process. It enables faster piercing with better quality, reducing the time required for this critical step in the cutting process. This is particularly beneficial in applications where speed and accuracy are paramount, such as in the automotive and aerospace industries.
In summary, the FSCUT8000A PLUS+ combines a comprehensive set of advanced features with its high-power capabilities. Its ability to support customization, automation, and informatization makes it an ideal choice for high-end laser cutting CNC machine tools, offering users a reliable and efficient solution for their most demanding cutting applications. While the technical data is yet to be provided, the features alone speak volumes about its potential to transform the landscape of high-power laser cutting.

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.

1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.

4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.

1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • ✅ PayPal: Instant processing with buyer protection.
  • ✅ Credit/Debit Cards: Visa, Mastercard, American Express.
  • ✅ Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.

  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.

2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.

  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.

5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.