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Raytools BT240S 3300W Fiber Laser Cutting Head

Raytools BT240S 3300W Fiber Laser Cutting Head

Model
Size

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The RayTools BT240S is an advanced fiber laser cutting head designed for low to medium-power industrial applications. Boasting a maximum power rating of 3kW, it achieves an optimal equilibrium between efficiency and cost-effectiveness, rendering it an exemplary option for diverse production operations.

Unmatched Compatibility

The BT240S, including adaptable fiber interfaces like QBH and QCS, can effortlessly interact with several common lasers. This compatibility facilitates seamless integration into current production lines, negating the necessity for extensive system modifications and offering users the choice to select the laser source that most effectively meets their requirements.

Improved Cutting Efficiency

  1. Optimization of Optical and Airflow
    The BT240S features an improved optical setup that precisely focuses the laser beam. This yields finer cuts, decreased kerf widths, and enhanced overall cutting quality. Augmented by a streamlined and efficient airflow configuration, it proficiently eliminates molten material throughout the cutting procedure, hence increasing cutting velocity and averting the development of burrs or slag.

  2. Zero Focus Scale Recovery Function
    A notable attribute of the BT240S is its zero focus scale recovery function. This guarantees that the focus adjustment retains precision over time, despite frequent usage. By sustaining meticulous concentration, the cutting head can constantly produce high-quality cuts, minimizing the necessity for frequent recalibration and enhancing production efficiency.

Sturdy and Dependable Design

  1. Cohesive Design and Enhanced QBH Fiber Interface
    The BT240S's integrated design promotes structural integrity while simplifying installation and maintenance. The enhanced QBH fiber interface is designed to eliminate fiber-sticking problems, guaranteeing a dependable connection and seamless operation.

  2. Dual Water Cooling Circuit
    To ensure optimal performance during high-power operation, the BT240S is equipped with a dual water cooling circuit for both the collimation lens and the focus lens. This efficient cooling mechanism effectively dissipates heat, reducing lens damage and maintaining long-term stability.

  3. Superior Dust Protection
    Featuring an IP65 dustproof rating and a completely sealed beam path, the BT240S is effectively safeguarded from dust, debris, and other pollutants. This markedly diminishes the likelihood of internal component damage, prolongs the longevity of the cutting head, and guarantees uniform performance in demanding industrial settings.

Technical Specifications Overview

Parameter Details
Model RayTools BT240S
Applicable Power ≤3000W
Fiber Interface QBH
Maximum Gas Pressure 25Bar
Collimating Focal Length F100
Focusing Focal Length F125 / F155 / F200
Distance Range (1mm Recommended) 0.3 - 10mm
Calibration Auto Calibration / Manual Calibration
Effective Aperture 28mm
Response Time <1ms
Temperature Stability Within the range of 0 to 45°C
Power Requirement 24V
Output (linear or optimization curve signal) 0~10V / ±10V Analog
Gross Weight 3.5kg

 

The RayTools BT240S 0 - 3kW Manual Focus Fiber Laser Cutting Head integrates sophisticated technology, durable construction, and superior performance, providing a state-of-the-art solution for low to medium-power laser cutting applications. The BT240S is certain to meet and beyond your expectations, regardless of whether you operate in the metal manufacturing, automotive, or electronics sectors.

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.


1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.


4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.


1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • PayPal: Instant processing with buyer protection.
  •  Credit/Debit Cards: Visa, Mastercard, American Express.
  • Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.
  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.


2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.
  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.


5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.