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Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Since 2004
The laser spot welding machines are widely used in industries such as mobile phones, computers, earbuds, microelectronic components, precision parts, intelligent terminal product components, medical devices, and laser welding between various metal materials such as steel, stainless steel, copper, aluminum, and galvanized materials.
▶ Easy to learn & flexible: No pro welding skills needed; ready to use right away, flexible and convenient.
▶ Swing welding for sleek seams: Beam oscillation reduces joint gap requirements, highly versatile. Stable, attractive welds with minimal distortion; no post-weld grinding.
▶ High-quality beam, high-speed welding: Superior beam quality enables fast welding, strong/neat seams, full melting, large depth-to-width ratio—delivers fast, efficient, flawless results.
▶ Efficient & eco-friendly: High photoelectric conversion rate, low energy use; saves significant electricity costs over time.
▶ Widely applicable & expandable: Ideal for laser welding thin/medium plates in general industry; works better with fixtures to maximize its advantages.
▶ Low investment, high returns: Affordable with high cost performance; almost no maintenance, few consumables—ensures high profits and returns.
Specification | Details |
---|---|
Fiber Interface | QBH |
Wavelength Range | 1070±20nm |
Rated Power | ≤3000W |
Collimation Focal Length | 100mm |
Focus Focal Length | 200/250/300/350mm |
Welding Scanning Patterns | ○ = — |
Welding Scanning Range | ○: Φ20mm = : L20mm* W5mm —: L20mm |
Intelligent Protection Function | Available |
Auxiliary Gas | Coaxial / Paraxial |
Effective Aperture | 24mm |
Weight | 3.25KG |
The integrated control panel is used to centrally manage and operate various functions of the device.
✅ User-Friendly - 10-Minute training required compared to MIG, TIG, or plasma cutting.
✅ Multi Languages - 5 standard languages for options.
✅ Industrial LED Touchscreen & Smart OS - Intuitive interface for seamless operation and quick parameter adjustments.
✅ Intelligent Parameter Settings- Automatically suggests optimized settings for different materials/thicknesses.
The Adjustable Rocker Arm is flexible, durable and allows precise adjustment.
✅ 1000*1000mm rocker welding range.
✅ Lightweight and portable, allowing flexible movement for welding according to the workpiece position.
✅ There are two holes on each side (left and right) of the workbench, making it convenient for left-handed and right-handed users to use according to actual needs.
At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.
The return process varies depending on your order status. Follow the steps below to initiate a return:
To qualify for a return and refund, your product must meet the following conditions:
Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.
Product Condition | Machine | Accessories & Consumables |
---|---|---|
Not Packed, Not Shipped | 4.4% | 4.4% |
Packaged, Not Shipped | 10% | 20% |
Shipped, Unopened | 20% | 25% |
Opened, Unused | 30% | 50% |
Opened, Used | 50% | 80% |
To ensure a smooth refund process:
Once we receive the returned product:
Note: If you do not receive your refund after this period, contact your bank or card issuer.
If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!
At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.
We offer secure and flexible payment options:
If your payment is declined:
Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.
Taxes depend on your location and order value.
Action Required: Contact local customs for exact fees.
Region | Order Value Threshold | Tax Policy |
---|---|---|
European Union | ≤ €150 | VAT collected at checkout. No fees upon delivery. |
> €150 | Import VAT + duties charged by local customs. | |
United Kingdom | ≤ £135 | VAT collected at checkout. |
> £135 | Import VAT + duties paid by recipient. | |
USA | All orders | No import taxes for orders under $800 (de minimis value). Higher values may incur duties. |
Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.
Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.
Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.
For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).
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