Any questions?
Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Since 2004
With the MAX MFMC-15000 Fiber Laser Source, a 15kW high-power fiber laser engineered for unparalleled accuracy, efficiency, and dependability in demanding production applications, industrial laser technology has advanced to new heights.
A strong, effective, and steady fiber laser source is now more important than ever as industries push the limits of laser cutting, welding, and material processing. With its multi-module design, cutting-edge cooling technology, and superior beam quality, the MFMC-15000 satisfies these requirements and revolutionizes sectors like heavy machinery, automotive, aerospace, and shipbuilding.
The MAX MFMC-15000 is engineered with a modular design that simplifies both scalability and maintenance. Despite its powerful output, it features compact dimensions—approximately 1050×1385×1658 mm—and a robust build weighing around 726 kg, ensuring it fits seamlessly into various production environments.
An integrated water-cooling system using distilled water or glycol antifreeze ensures efficient heat dissipation, which is crucial for maintaining consistent performance during prolonged use. This system enhances stability and prolongs the operational life of the laser.
The MFMC-15000 delivers excellent electro-optical conversion efficiency, meaning it converts a high percentage of electrical power into laser power. This not only reduces energy consumption but also lowers overall operating costs.
Uniform energy distribution across the laser beam minimizes material splatter and heat-affected zones, resulting in cleaner cuts and stronger welds. Stable beam performance is essential for precision work in high-volume industrial settings.
The MFMC-15000 Fiber Laser Source is transforming sectors that require high power, precision, and efficiency. Here are some of its main applications:
With 15,000W of power, the MFMC-15000 can cut thicker materials at faster speeds while retaining superior edge quality. High-speed cutting benefits the following industries:
It can cut stainless steel plates up to 60mm thick with great accuracy.
The MFMC-15000 is frequently used for deep penetration laser welding, resulting in high-quality connections with few flaws. It is good for:
From custom metal fabrication to mass production, this fiber laser provides rapid and efficient processing with high precision.
Lightweight materials like aluminum, titanium, and sophisticated alloys necessitate precise cutting and welding, which the MFMC-15000 effortlessly provides.
The MFMC-15000 is ideal for micro-cutting and precision welding, particularly in the fabrication of medical equipment.
At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.
The return process varies depending on your order status. Follow the steps below to initiate a return:
To qualify for a return and refund, your product must meet the following conditions:
Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.
Product Condition | Machine | Accessories & Consumables |
---|---|---|
Not Packed, Not Shipped | 4.4% | 4.4% |
Packaged, Not Shipped | 10% | 20% |
Shipped, Unopened | 20% | 25% |
Opened, Unused | 30% | 50% |
Opened, Used | 50% | 80% |
To ensure a smooth refund process:
Once we receive the returned product:
Note: If you do not receive your refund after this period, contact your bank or card issuer.
If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!
At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.
We offer secure and flexible payment options:
If your payment is declined:
Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.
Taxes depend on your location and order value.
Action Required: Contact local customs for exact fees.
Region | Order Value Threshold | Tax Policy |
---|---|---|
European Union | ≤ €150 | VAT collected at checkout. No fees upon delivery. |
> €150 | Import VAT + duties charged by local customs. | |
United Kingdom | ≤ £135 | VAT collected at checkout. |
> £135 | Import VAT + duties paid by recipient. | |
USA | All orders | No import taxes for orders under $800 (de minimis value). Higher values may incur duties. |
Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.
Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.
Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.
For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).
Need help? Visit FAQs or Contact us now.