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Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Since 2004
Designed for 2D, 3D, and bevel cutting machines, the Boci BLT4 series provides reasonably priced smart laser cutting heads. Able to manage power levels below 30KW, these cutting heads offer consistent cutting performance together with easy installation and setup techniques.
Model | BLT421S | BLT441 |
---|---|---|
Power | ≤8kW | ≤15kW |
Fiber Interface | QBH, EOC | Q+, QD, QBH, ADD |
Focusing Focal Length (mm) | 200 / 150 | 200 |
Collimating Length (mm) | 100 | 100 |
Upper Protective Lens (mm) | D25.4*T4 | D21.5*T2, D25.4*T4 |
Lower Protective Lens (mm) | D34*T5 | D34*T5 |
Size (mm) | 404×122 | 404×122 |
Weight (kg) | ≈5.5 | ≈5.5 |
Auto Focus Range (mm) | ±50 | ±50 |
Laser Wavelength (nm) | 1030-1090 | 1030-1090 |
Cutting Gas (Bar) | Φ10, max. 25bar | Φ10, max. 25bar |
Cooling Gas (Bar) | Φ6, max. 5bar | Φ6, max. 5bar |
Cooling Water | Φ8, max. 5bar, min. 2.0L/min | Φ8, max. 5bar, min. 2.0L/min |
Real-time Closed-loop Intelligent Monitoring
Real-time closed-loop intelligent monitoring is made possible by several built-in sensor sets. This guarantees continual supervision of the cutting process, therefore enabling fast identification and resolution of any problems.
Monitoring Air Pressure
Monitoring air pressure helps one to track real-time gas flow rate during the cutting operation. This helps to preserve the ideal cutting conditions, particularly considering various materials and power levels.
Anti-collision Protection
Anti-collision protection of the cutting head greatly lessens the demand for depot maintenance. Replacing faulty components on their own without expert technical support helps users significantly reduce maintenance expenditures.
Protective Lenses
Four sets of ready-to-use protective lenses are included in the optics drawer, therefore offering simplicity and minimizing downtime when lens change is required.
Advanced Cutting Technology
The BLT4 series features slag-free cutting, nozzle cooling, and water cooling sensor capabilities with brand-new optical solutions and closed-loop auto-focusing. Stable and effective cutting operations produced by this mix raise the quality of the cut and general output.
Simple Maintenance
The lenses may be replaced in five minutes; the optics drawer is made for simple access. Simple maintenance saves time and lowers the running expenses.
Protective Screws
Protective screws save the cutting head from any damage, therefore removing the difficulty and expenses involved in forwarding the head to a depot for repairs.
Real-time Closed-loop Monitoring
Internal sensors give real-time closed-loop monitoring and fast diagnostics. This provides early warnings, smart and safe processing, improving cutting process safety and helping stop significant malfunctions.
At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.
The return process varies depending on your order status. Follow the steps below to initiate a return:
To qualify for a return and refund, your product must meet the following conditions:
Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.
Product Condition | Machine | Accessories & Consumables |
---|---|---|
Not Packed, Not Shipped | 4.4% | 4.4% |
Packaged, Not Shipped | 10% | 20% |
Shipped, Unopened | 20% | 25% |
Opened, Unused | 30% | 50% |
Opened, Used | 50% | 80% |
To ensure a smooth refund process:
Once we receive the returned product:
Note: If you do not receive your refund after this period, contact your bank or card issuer.
If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!
At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.
We offer secure and flexible payment options:
If your payment is declined:
Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.
Taxes depend on your location and order value.
Action Required: Contact local customs for exact fees.
Region | Order Value Threshold | Tax Policy |
---|---|---|
European Union | ≤ €150 | VAT collected at checkout. No fees upon delivery. |
> €150 | Import VAT + duties charged by local customs. | |
United Kingdom | ≤ £135 | VAT collected at checkout. |
> £135 | Import VAT + duties paid by recipient. | |
USA | All orders | No import taxes for orders under $800 (de minimis value). Higher values may incur duties. |
Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.
Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.
Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.
For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).
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