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BOCI BLT4 Series Laser Cutting Head

BOCI BLT4 Series Laser Cutting Head

Model
Size

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Designed for 2D, 3D, and bevel cutting machines, the Boci BLT4 series provides reasonably priced smart laser cutting heads. Able to manage power levels below 30KW, these cutting heads offer consistent cutting performance together with easy installation and setup techniques.

Technical Data

Model BLT421S BLT441
Power ≤8kW ≤15kW
Fiber Interface QBH, EOC Q+, QD, QBH, ADD
Focusing Focal Length (mm) 200 / 150 200
Collimating Length (mm) 100 100
Upper Protective Lens (mm) D25.4*T4 D21.5*T2, D25.4*T4
Lower Protective Lens (mm) D34*T5 D34*T5
Size (mm) 404×122 404×122
Weight (kg) ≈5.5 ≈5.5
Auto Focus Range (mm) ±50 ±50
Laser Wavelength (nm) 1030-1090 1030-1090
Cutting Gas (Bar) Φ10, max. 25bar Φ10, max. 25bar
Cooling Gas (Bar) Φ6, max. 5bar Φ6, max. 5bar
Cooling Water Φ8, max. 5bar, min. 2.0L/min Φ8, max. 5bar, min. 2.0L/min


Essential Product Characteristics

  • Real-time Closed-loop Intelligent Monitoring
    Real-time closed-loop intelligent monitoring is made possible by several built-in sensor sets. This guarantees continual supervision of the cutting process, therefore enabling fast identification and resolution of any problems.

  • Monitoring Air Pressure
    Monitoring air pressure helps one to track real-time gas flow rate during the cutting operation. This helps to preserve the ideal cutting conditions, particularly considering various materials and power levels.

  • Anti-collision Protection
    Anti-collision protection of the cutting head greatly lessens the demand for depot maintenance. Replacing faulty components on their own without expert technical support helps users significantly reduce maintenance expenditures.

  • Protective Lenses
    Four sets of ready-to-use protective lenses are included in the optics drawer, therefore offering simplicity and minimizing downtime when lens change is required.

Thorough Product Information

  • Advanced Cutting Technology
    The BLT4 series features slag-free cutting, nozzle cooling, and water cooling sensor capabilities with brand-new optical solutions and closed-loop auto-focusing. Stable and effective cutting operations produced by this mix raise the quality of the cut and general output.

  • Simple Maintenance
    The lenses may be replaced in five minutes; the optics drawer is made for simple access. Simple maintenance saves time and lowers the running expenses.

  • Protective Screws
    Protective screws save the cutting head from any damage, therefore removing the difficulty and expenses involved in forwarding the head to a depot for repairs.

  • Real-time Closed-loop Monitoring
    Internal sensors give real-time closed-loop monitoring and fast diagnostics. This provides early warnings, smart and safe processing, improving cutting process safety and helping stop significant malfunctions.

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.


1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.


4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.


1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • PayPal: Instant processing with buyer protection.
  •  Credit/Debit Cards: Visa, Mastercard, American Express.
  • Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.
  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.


2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.
  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.


5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.