• Friendess FSCUT6000 Laser Cutting Control System

Friendess FSCUT6000 Laser Cutting Control System

Friendess FSCUT6000 Laser Cutting Control System

  • Cooperated with 30+ Brands​ (RAYCUS, BOCHU, MAX, WSX, etc)
  • 100% Original, Brand New & Latest Models
  • Fast Support with 2-Hour Response, 24/7
  • 15 Global Service Hubs with Fully Stocked Ventory
  • Local Support Teams​ across the USA, Germany, Italy, Turkry, Brazil and more.
The Friendess FSCUT6000 is a remarkable EtherCAT cutting control system that stands out for its cost-effectiveness, especially when it comes to handling 6-15kW power laser cutting operations. With its easy installation and debugging process, it provides users with a hassle-free experience right from the start. Alongside its excellent performance, it offers comprehensive solutions that are tailored to meet the demands of high-power laser cutting applications.

Impressive Product Features

  • Fast Cutting: The FSCUT6000 significantly boosts the speed of sheet cutting. In industries where large volumes of sheet materials need to be processed quickly, this feature enables faster production cycles, enhancing overall productivity and reducing costs associated with prolonged cutting times.
  • Flash Piercing: When dealing with thick plates, piercing can often be a time-consuming process. The flash piercing feature of the FSCUT6000 speeds up this crucial step, allowing for quicker transitions from the initial setup to the actual cutting phase. This is particularly beneficial in applications such as heavy metal fabrication.
  • Deslag Pierce: To further enhance the performance during thick plate piercing, the deslag pierce feature comes into play. By effectively removing pierce slag, it ensures cleaner and more precise piercings, which in turn contributes to better overall cutting quality and reduced post-processing requirements.
  • Smart LaserOff: This feature is designed to optimize the performance of both inner and outer contour cutting. By intelligently controlling the laser shut-off, it helps in achieving smoother cuts, minimizing burrs and rough edges. This results in higher-quality finished products, especially important for applications where aesthetics and precision are key.
  • Self-adjust Vibration Suppression: During the cutting process, cutter vibration can lead to inaccuracies and reduced cutting quality. The self-adjust vibration suppression feature of the FSCUT6000 actively works to suppress such vibrations, ensuring that the cutting tool remains stable and precise throughout the operation. This is crucial for maintaining consistent cutting results, even when working with complex shapes or challenging materials.
  • Smooth MicroJoint: The smooth microjoint feature offers a dual benefit. It provides a smooth cutting section, which is essential for applications where seamless joints are required. Additionally, it makes the unloading process easier, contributing to higher efficiency in the production line. This reduces the time and effort needed to separate the cut parts, enabling a more streamlined workflow.
In conclusion, the Friendess FSCUT6000 Laser Cutting Control System combines a range of innovative features with its high-power capabilities. Its ability to handle 6-15kW power laser cutting while maintaining excellent performance, along with its ease of use, makes it an ideal choice for industries that require reliable and efficient high-power laser cutting solutions.

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.

1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.

4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.

1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • ✅ PayPal: Instant processing with buyer protection.
  • ✅ Credit/Debit Cards: Visa, Mastercard, American Express.
  • ✅ Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.

  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.

2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.

  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.

5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.