Any questions?
Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Since 2004
The MAX MFSC-3000C is a state-of-the-art fiber laser cutting system that utilizes 3KW of power for medium-duty cutting tasks. Fiber laser technology is known for its superior beam quality, energy efficiency, and ability to deliver precise cuts. The MFSC-3000C is specifically designed for industries that require medium-powered, reliable, and efficient laser systems for a variety of applications.
The versatility of the MAX MFSC-3000C makes it suitable for a wide range of industries and applications:
What types of materials can the MAX MFSC-3000C cut? The MAX MFSC-3000C can cut a wide range of materials, including stainless steel, carbon steel, aluminum, brass, and more.
How fast is the MAX MFSC-3000C? The MAX MFSC-3000C delivers high cutting speeds, making it ideal for high-volume production. The exact speed depends on the material thickness.
What is the maintenance schedule for the MFSC-3000C? Regular cleaning and periodic inspections are recommended to ensure optimal performance, but overall maintenance is minimal.
Is the MAX MFSC-3000C energy efficient? Yes, the MFSC-3000C is designed to be energy-efficient, reducing power consumption without sacrificing performance.
Can the MAX MFSC-3000C be used for engraving? Yes, the system can be used for high-precision engraving and marking on metal surfaces, providing additional versatility for manufacturers.
At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.
The return process varies depending on your order status. Follow the steps below to initiate a return:
To qualify for a return and refund, your product must meet the following conditions:
Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.
Product Condition | Machine | Accessories & Consumables |
---|---|---|
Not Packed, Not Shipped | 4.4% | 4.4% |
Packaged, Not Shipped | 10% | 20% |
Shipped, Unopened | 20% | 25% |
Opened, Unused | 30% | 50% |
Opened, Used | 50% | 80% |
To ensure a smooth refund process:
Once we receive the returned product:
Note: If you do not receive your refund after this period, contact your bank or card issuer.
If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!
At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.
We offer secure and flexible payment options:
If your payment is declined:
Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.
Taxes depend on your location and order value.
Action Required: Contact local customs for exact fees.
Region | Order Value Threshold | Tax Policy |
---|---|---|
European Union | ≤ €150 | VAT collected at checkout. No fees upon delivery. |
> €150 | Import VAT + duties charged by local customs. | |
United Kingdom | ≤ £135 | VAT collected at checkout. |
> £135 | Import VAT + duties paid by recipient. | |
USA | All orders | No import taxes for orders under $800 (de minimis value). Higher values may incur duties. |
Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.
Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.
Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.
For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).
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