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Max MFSC-10000 CW Fiber Laser Source

Max MFSC-10000 CW Fiber Laser Source

Model

  • Cooperated with 30+ Brands​ (RAYCUS, BOCHU, MAX, WSX, etc)
  • 100% Original, Brand New & Latest Models
  • Fast Support with 2-Hour Response, 24/7
  • 15 Global Service Hubs with Fully Stocked Ventory
  • Local Support Teams​ across the USA, Germany, Italy, Turkry, Brazil and more.

Introduction

The MAX MFSC-10000 CW Fiber Laser Source is a leading-edge instrument developed to meet the stringent requirements of industries that require high-power, precise laser cutting and engraving. With an amazing 10KW power output, this fiber laser system delivers unrivaled performance in heavy-duty material cutting, making it ideal for industries such as aerospace, automotive, and shipbuilding. 

Key features and specifications of the MFSC-10000

  • Power Output: 10 KW, capable of cutting through thick metals such as steel, stainless steel, aluminum, and more.
  • Consistently excellent beam quality results in clean, precise cuts.
  • Speed and Efficiency: The energy-efficient design allows for faster cutting rates and lower running expenses.
  • Durability: Designed to withstand harsh settings with minimal downtime.

Why Choose the MAX MFSC-10000?

Ultra-high power for cutting thick materials

With a 10KW laser, the MFSC-10000 can cut through some of the industry's thickest materials, such as thick carbon steel, stainless steel, and aluminum. This makes it ideal for heavy-duty industries like aircraft, automotive, and shipbuilding, where thick metals are prevalent.

Superior speed and efficiency

The MFSC-10000 can cut at high speeds while retaining great accuracy, saving overall manufacturing time per part. This enhanced efficiency guarantees that organizations can achieve tight production timelines while maintaining quality.

Improved precision and beam quality

The MFSC-10000's fiber laser technology ensures superior beam focus, resulting in clean, precise cuts with little heat-affected zones. This level of precision is required for complicated designs and high-end finishing.

 

Applications for the MAX MFSC-10000

The MAX MFSC-10000 is versatile and appropriate for a variety of industrial applications:

  • Heavy Metal Cutting: Due to its high power output, it can easily cut thick metals, making it ideal for industries such as steel fabrication, shipbuilding, and heavy machinery manufacture.
  • Aerospace, automotive, and shipbuilding industries require precise cuts through heavy-duty materials. The MFSC-10000 provides the power and precision required to produce complicated components.
  • Metal engraving and marking: Beyond cutting, the device is also suitable for engraving and marking on metal surfaces, increasing its versatility.

 

MAX MFSC-10000 CW Fiber Laser Source: Frequently Asked Questions

What is the highest metal thickness that the MFSC-10000 can cut?
The MFSC-10000 can cut through extremely thick metal plates. Carbon steel may normally be cut to a thickness of 80-100mm, depending on the cutting conditions and assist gas employed.

Can the MFSC-10000 be used with non-metal materials?
While it is primarily intended for metal processing, with the right adjustments and specific optics, it may also be used on non-metal materials that absorb the laser's wavelength, such as some types of ceramics.

How frequently does the MFSC - 10000 need to be maintained?
Routine maintenance, such as cleaning optical components and checking the cooling system, should be done once a month. Depending on the frequency of use, a more thorough inspection may be required every 6 - 12 months.

Is the MFSC-10000 suited for small-scale businesses?
Although it is a high-power laser with a relatively high initial cost, small-scale firms that require high-precision and high-speed processing of thick materials may find it a viable solution due to long-term cost reductions in terms of efficiency and reduced secondary processing. Furthermore, its compact design allows it to fit into smaller manufacturing locations.

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.


1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.


4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.


1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • PayPal: Instant processing with buyer protection.
  •  Credit/Debit Cards: Visa, Mastercard, American Express.
  • Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.
  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.


2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.
  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.


5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.