• Max MFMC-20000 Multi-module Fiber Laser Source
  • Max MFMC-20000 Fiber Laser Source

Max MFMC-20000 Multi-module Fiber Laser Source

Max MFMC-20000 Multi-module Fiber Laser Source

Model
  • Cooperated with 30+ Brands​ (RAYCUS, BOCHU, MAX, WSX, etc)
  • 100% Original, Brand New & Latest Models
  • Fast Support with 2-Hour Response, 24/7
  • 15 Global Service Hubs with Fully Stocked Ventory
  • Local Support Teams​ across the USA, Germany, Italy, Turkry, Brazil and more.

Max MFMC-20000 Multi-Module Fiber Laser Source – The Ultimate 20kW Power Solution for Industrial Applications

The MFMC-20000 runs in continuous wave (CW) mode, which ensures a consistent and reliable power output required for deep cutting and robust welding processes. Its multi-module architecture means that the system is made up of multiple laser modules that function together. This modular architecture scales power output effectively while simultaneously providing redundancy, guaranteeing that maintenance on one module does not bring the entire system down.

Key Features and Specifications

Unmatched Power Output and Optical Excellence

  • Nominal Power: With an astounding 20,000W output, the MFMC-20000 is a powerhouse in industrial laser processing.
  • The system is optimized for metal applications, with a wavelength of 1080 ± 5 nm that allows for deep penetration and energy absorption.
  • Our system's power stability of ±1% ensures constant performance throughout time.
  • Beam Quality: Depending on the fiber core diameter (150μm to 200μm), the beam parameter product (BPP) ranges from 5 to 6.5 mm·mrad, ensuring precision and crisp edges.

Robust electrical and delivery specifications

  • Electrical Ratings: The system operates on a 400 VAC three-phase supply with a tolerance of -15% to +10%, making it acceptable for use in industrial environments globally.
  • Fiber supply System: Standard interfaces (QBH and LOE) and a 20-meter fiber supply option provide flexibility in combining the laser source with various processing heads and machines.

Advanced Modular Design and Cooling

  • Multi-Module Configuration: Our modular architecture enables expandable power output and easy maintenance. If a module requires service, the remaining units will continue to work, reducing downtime.
  • Water-Cooling System: The integrated water-cooling system effectively dissipates heat using distilled water or a glycol antifreeze mixture, assuring stable performance even during continuous high-power operation.

Innovative Design and Construction

  • The system's compact design (1050×1385×1658 mm) and durable build (815 kg) make it easy to integrate into current manufacturing lines.
  • We designed the MFMC-20000 with innovation as its core. Its modular form enables both scalability and redundancy, ensuring excellent dependability and continuous output.
  • The system's compact design allows for easy installation in industries with limited space without losing performance. Furthermore, the maintenance-free design reduces the need for routine service, allowing operators to focus on productivity rather than maintenance.

FAQs

1. What is the cutting capacity of the MFMC-20000?

  • It can cut up to 80mm thick stainless steel.

2. Is it suitable for deep welding applications?

  • Yes, it provides high-quality, deep penetration welding.

3. What industries benefit from the MFMC-20000?

  • Automotive, aerospace, heavy machinery, and shipbuilding.

4. Does it require frequent maintenance?

  • No, fiber lasers require minimal maintenance.

5. Is it energy-efficient?

  • Yes, its high electrical-to-optical efficiency reduces energy costs.

 

Return & Refund

At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.

1. How to Initiate a Return

The return process varies depending on your order status. Follow the steps below to initiate a return:

1.1 Order Placed but Not Shipped

  • Step 1: Email us at [info@pendstar.com] with your order number and reason for return.
  • Step 2: We will attempt to cancel your order and process a refund.
  • Important: Do not initiate a bank refund, as this may incur fees and delay the process.

1.2 Order Delivered

  • Step 1: Email us at [info@pendstar.com] to request a return authorization.
  • Step 2: Once approved, return the product to the address provided.
  • Note: You are responsible for return shipping costs and applicable service fees (see Section 2).

2. Return & Refund Conditions

To qualify for a return and refund, your product must meet the following conditions:

2.1 Eligibility

  • Returns must be initiated within 15 days of delivery.
  • Products must be in their original condition, including packaging and accessories.
  • A valid receipt or proof of purchase is required.

2.2 Service Fees

Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.

Product Condition Machine Accessories & Consumables
Not Packed, Not Shipped 4.4% 4.4%
Packaged, Not Shipped 10% 20%
Shipped, Unopened 20% 25%
Opened, Unused 30% 50%
Opened, Used 50% 80%

2.3 Important Notes

  • Laser Services: Non-refundable once delivered.
  • Stand-Alone Consumables: Not eligible for return.
  • Bank Charges: Any fees incurred during the refund process will be deducted.
  • No Exchanges: We do not offer product exchanges.

3. Refund Processing Timeline

To ensure a smooth refund process:

  • Include a packing list, order number, and customer name in the return package.
  • If returning the product yourself, email us the tracking number at [info@pendstar.com].

Once we receive the returned product:

  • Inspection: We will inspect the product within 3-5 business days.
  • Approval: If approved, you will receive a confirmation email.
  • Refund: Refunds are processed within 10-15 business days after approval.

Note: If you do not receive your refund after this period, contact your bank or card issuer.

4. Disclaimer

  • Approved Returns Only: We reserve the right to refuse returns that do not meet our policy requirements.
  • Return Address: Only returns sent to the address provided in your return confirmation email will be accepted.
  • No On-Site Returns: All returns must be mailed; we do not accept in-person returns.

5. Questions?

If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!

Payment & Taxes

At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.

1. Accepted Payment Methods

We offer secure and flexible payment options:

1.1 PayPal & Credit Cards & Shopify Payment

  • ✅ PayPal: Instant processing with buyer protection.
  • ✅ Credit/Debit Cards: Visa, Mastercard, American Express.
  • ✅ Shopify Payment

If your payment is declined:

  1. Check spending limits: Contact your bank to confirm transaction approval.

  2. Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.

2. Customs Duties & Taxes

Taxes depend on your location and order value.

2.1 Orders Shipped from China

  • Responsibility: Import taxes/duties are regulated by your country’s laws.
  • Estimate Costs: Shipping rates are pre-calculated, but final taxes may vary.

  • Action Required: Contact local customs for exact fees.

2.2 Orders Shipped from US/DE/UK Warehouses

  • Tax-Inclusive Pricing: VAT is included in product prices.
  • No Additional Fees: No taxes due upon delivery.

2.3 Regional Tax Rules

Region Order Value Threshold Tax Policy
European Union ≤ €150 VAT collected at checkout. No fees upon delivery.
> €150 Import VAT + duties charged by local customs.
United Kingdom ≤ £135 VAT collected at checkout.
> £135 Import VAT + duties paid by recipient.
USA All orders No import taxes for orders under $800 (de minimis value). Higher values may incur duties.

3. Shipping Options & Delivery

3.1 Global Shipping

  • From China: 5-10 business days (DHL/FedEx).
  • From US/DE/UK: 2-5 business days.

3.2 Tracking & Support

  • Receive a tracking link via email once shipped.
  • Delays? Contact [info@pendstar.com] for real-time updates.

4. FAQ

Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.

Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.

Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.

5. Contact Us

For shipping or tax questions:
📧 Email: [info@pendstar.com]
🌐 Live Chat: Available Mon-Fri, 9 AM - 5 PM (GMT+8).

What payment methods do you accept?

We accept payments via PayPal, bank transfer, Shopify Payment, and Visa card.

Can I cancel or change my order before it is shipped?

Yes, we accept cancellations and changes to your order as long as it has not been shipped yet. Please contact our customer service team for assistance.

Do you ship internationally?

Yes, we offer global shipping to most countries. Please check our shipping policy for any restrictions.

What's the returns policy?

You can find detailed information about our return and refund policy on our dedicated Return & Refund Policy.

Need help? Visit FAQs or Contact us now.