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Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Since 2004
Reci Laser designs and manufactures the FC series of high-power single-mode continuous-wave fiber lasers. The average power surpasses 3000W with a single resonant cavity and single-mode beam quality, overcoming the challenges of transverse mode instability (TMI), stimulated Raman scattering (SRS), and poor beam quality. Because of the high average power, numerous anti-high-reflection, high beam quality, and high electro-optic conversion efficiency, this line of products is suitable for fine cutting, metal welding, surface treatment, 3D printing, and rapid prototyping.
Model |
FC 1500 |
Output Power(W) |
≥1500 |
Central Wavelength(nm) |
1080±3 |
Operating Mode |
CW/Modulate |
Output Power Regulation Range(%) |
10~100 |
Max Modulation Frequency(kHz) |
20 |
Power Instability(%) |
< 3 |
Indicated Red Light Power(mW) |
>0.5 |
Beam Delivery Optics |
QBH |
Output Fiber Diameter(μm) |
30/50 |
Delivery Fiber Length(m) |
10 or 15 |
Operating Voltage(VAC) |
220V±10%、50/60Hz |
Max Power Consumption(W) |
<5300 |
Control Model |
External/Local AD |
Ambient Temperature(℃) |
5~40 |
Ambient Humidity(%) |
<70 |
QBH Cooling Water Temperature(℃) |
Room temperature |
Storage Temperature(℃) |
-10~60 |
Cooling Temperature(℃) |
25(Summer 28) |
Cooling Flow(L/min) |
>20 |
Size W*H*D(mm³) (with hand-piece) |
483×148×532 |
Weight(kg) |
<65 |
At PENDSTAR, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process. Please review the following guidelines to understand how returns and refunds work.
The return process varies depending on your order status. Follow the steps below to initiate a return:
To qualify for a return and refund, your product must meet the following conditions:
Service fees are applied based on the product condition and category. Fees are calculated as a percentage of the total order cost.
Product Condition | Machine | Accessories & Consumables |
---|---|---|
Not Packed, Not Shipped | 4.4% | 4.4% |
Packaged, Not Shipped | 10% | 20% |
Shipped, Unopened | 20% | 25% |
Opened, Unused | 30% | 50% |
Opened, Used | 50% | 80% |
To ensure a smooth refund process:
Once we receive the returned product:
Note: If you do not receive your refund after this period, contact your bank or card issuer.
If you have any questions about our Return & Refund Policy, contact us at [info@pendstar.com]. We’re here to help!
At PENDSTAR, we strive to make global purchasing seamless. Below are details about payment methods, shipping policies, and tax regulations for your region.
We offer secure and flexible payment options:
If your payment is declined:
Fraud prevention: Our system may flag large transactions. Email [info@pendstar.com] immediately for assistance.
Taxes depend on your location and order value.
Action Required: Contact local customs for exact fees.
Region | Order Value Threshold | Tax Policy |
---|---|---|
European Union | ≤ €150 | VAT collected at checkout. No fees upon delivery. |
> €150 | Import VAT + duties charged by local customs. | |
United Kingdom | ≤ £135 | VAT collected at checkout. |
> £135 | Import VAT + duties paid by recipient. | |
USA | All orders | No import taxes for orders under $800 (de minimis value). Higher values may incur duties. |
Q: Can I cancel an order after payment?
A: Yes, email us within 24 hours. Orders in transit follow our Return Policy.
Q: Who pays import taxes for EU orders over €150?
A: You are responsible for fees charged by customs.
Q: How do I claim a VAT refund?
A: Submit a request to your local tax authority with the invoice we provide.
For shipping or tax questions:
📧 Email: [info@pendstar.com]
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